Dear Ms. Cross,
It is not customary for me to be so impressed with a service that I take the time to write a letter, but this case is an exception. I was so impressed with the kindness, courtesy and efficiency of your organization.   It is clear that FRC embraces a culture of patient care and comfort.

(Patient confidential)

Re: Barkley Circle Staff
I want to thank all the staff at the office on Barkley Circle for taking such good care of me on August 19, 2014. I needed a chest X-ray and I didn't have the right paper work from the doctor's office, everyone went above what I had ever received in any other doctor's office.

Please forward this to the right department to say thank you. We all hear of the bad and hardly ever hear of the good.